The City of Hempstead Logo and Banner

 

 

 

 

Parks/Facilities:

 

Hempstead Park

 

Business Park

 

Gazebo

 

The Depot at the Park

 

The Recreation Center

 

 

 

 

 

 

Establishing a New Residential Service

 

Applications in English

 

Applications in Spanish

  • Utility Rates

     

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    Director of Public Works

    • Rooster Smith

    Electric Superintendent

    • Tommy Bell

    Gas Superintendent

    • Rooster Smith

    Water & Sewer Meter Superintendent

    • Johnny Wilson

    Utilities

    • Audrey Zientek

    Street Superintendent

    • Michael Davis
     

    *Office Hours are from 8:00 a.m. to 5:00 p.m. (Mon. - Fri.)

    • 1125 Austin Street
      • (979) 826-2486
      • (979) 826-6703 (Fax)

    For New Service - Must complete the following information before 4:30 p.m. in order to have services on the same day:

    • Must read over Policy and Procedures
    • Application (must be completed)
    • Valid form of I.D. (will make copy)
    • Valid Lease Agreement/proof of ownership (will make copy)
    • $350.00 Initial Deposit (Residential Only)
    • We accept Cashier's Checks, Money Orders, Cash, Visa/Master (debit/credit).

    *A 5% fee is added when using your Visa/Master, Credit or Debit.

     

    Disconnecting Services

    • Must complete Disconnect form
    • Valid form of I.D.
    • Disconnected accounts are always finalized on Friday's unless a holiday falls on Friday...only then will finals be completed prior to Friday.
    • Refunds - may be picked up after finals are completed on Fridays after 1:00 p.m.
    • If you disconnect on Friday, you will be finalized the following Friday.

     

    Transfer

    • Account must be paid in full before transferring
    • Must bring in new lease agreement for the transferring "new" address
    • Must complete transfer form

     

    Name Change

    • Both parties must come in together and present identification
    • Original customer understands deposit is now owned by new customer
    • New customer must fill out application and read over policy and procedures
    • Must have a valid lease agreement

     

    *Remember we are one month behind in billing. We bill from the 15th to the 15th each month. Example: if you disconnect services on the 1st, you are already in to the 2nd week of a new bill. When you final out, this (two weeks) bill will be taken out of your deposit.

     

     

    • For Commercial Services Click Here •